Full ITSM-HI
Preview of the Full ITSM Health Index assessment detail page.
Service maturity workspace with incident, change, transition, resilience and automation scoring.
P2 — Incident & Major Incident Management
Major incident handling is structured and controlled.
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P5 — Change & Release Management
The change process is controlled and enforced.
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P10 — Operational Resilience & Continuity
DR and continuity testing is performed.
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